1. General conditions

   一般条件

 

Arifrey Org. no.  Follows both the Consumer Purchase Act and the Distance Contracts Act. To make an order, the customer must be of legal age, 18 years old, or have parental permission. “Customer” means a natural person.

艾瑞弗雷(Arifrey)AB公司,营业执照编号         ,遵守瑞典《消费者购买法》与《远距离合同法》。消费者必须达到法定年龄,即年满18岁,或获得父母许可,才可下单。“消费者”指自然人。

 

Always free shipping and free return.

发货与退货免费。

 

Contracts are concluded when you decide to send an order at the checkout.

Arifrey AB reserves the right to cancel a purchase if fraud is suspected.

We maintain the right to in case of obvious inaccuracies, t.ex. price or printing error to fix the error in retrospect. If you are not satisfied with our action, you may of course cancel your order free of charge. We also reserve the right to not complete an order if e.g. the goods are out of stock or in the event of technical problems.

当您决定结算发送订单时,您与本公司的合同就达成了。艾瑞弗雷(Arifrey)AB公司有权在订购疑似为诈骗的情况下,取消订单。本公司有权在订单信息出现明显错误,如价格或打印错误时,对错误进行修正。若对本公司的修改不满意,您完全可以免费取消订单。本公司还有权在例如,产品无库存或出现技术故障时,不执行订单。

 

  1. Order confirmation

订单确认

 

After completing your order on the site, an order confirmation will automatically be sent to your specified email address, therefore it is important that you enter an email address that you use.

登录网站完成下单后,系统会向您指定的电子邮箱,自动发送一封订单确认邮件。因此,将有效电子邮箱输入系统,这对您而言非常重要。

 

If for any reason you would not receive an order confirmation or have any other questions, please contact customer service.

若因任何原因,未收到订单确认邮件,或出现任何其它问题,请联系本公司客服。

 

In connection with your order being sent from our warehouse, a delivery confirmation is sent which also serves as your receipt to the specified email address. Any separate receipt will not be sent to you. Be sure to save the delivery confirmation/receipt.

当您的订单从本公司仓库发货后,系统会将一封到货确认邮件,发送至您指定的电子邮箱。该邮件也是您的产品收据。除此而外,系统不会向您发送任何其他收据。请务必保存好这封到货确认邮件/收据。

 

  1. Delivery

   到货

 

Arifrey supplies its products worldwide. Delivery takes place with Swedish post (Postnord) and their partners in other countries.

艾瑞弗雷(Arifrey)AB公司为全球消费者提供产品,采用瑞典邮政(Postnord),及其在其他国家的合作伙伴,实现产品到货。

 

If you wish to cancel your order by order, we can only do so before your order has left our warehouse. If the order has already been sent away, the customer must receive the order and send it back. For packages that are not picked up, the customer will be charged 200kr for handling costs.

若您希望按照订单取消订单,本公司仅接受在订单从仓库发货前,对其进行取消。若已发货后取消订单,消费者必须先收货,再退回。若到货不取件,消费者需支付200克朗的包裹处理费。

 

  1. Payment

   付款

 

In cooperation with Klarna we can offer invoice payment, partial payment, credit card payment and direct payment. This payment solution is called Klarna Checkout. You can also choose to pay with Paypal by selecting Paypal as a payment option and then following the instructions. With PayPal we offer payment with credit or debit card, your bank account or with PayPal balance.

本公司与Klarna支付平台合作,为您提供发票支付、分批付款、信用卡付款与直接付款。Klarna支付解决方案,被称为Klarna结账系统。此外,您还可以选择采用贝宝付款,将贝宝选定为支付方式后,参照付款说明进行操作即可。借助贝宝,您可以使用信用卡或借记卡、个人银行账户或贝宝余额,向本公司付款。

 

By providing information at the cashier you agree to Klarna’s terms and conditions. By clicking “complete purchase” you agree to our Terms and conditions. By clicking on PayPal and implementing to purchase there you agree to our Terms and conditions as well as PayPal terms and conditions.

All communication and information about payments will come to you directly from Klarna if you used Klarna Checkout.

结账时提供个人信息,代表您认可Klarna条款与条件。点击“完成购买”,代表您认可本公司条款与条件。点击贝宝并执行购买,代表您认可本公司条款与条件,以及贝宝条款与条件。若使用Klarna结账系统,与支付有关的所有沟通内容与信息,将直接由Klarna系统发送给您。

 

More information and full terms about Klarna’s payment methods can be found at www.klarna.se. For information about your payment, please contact Klarna customer service.

登录网站www.klarna.se,即可查看与Klarna付款方式有关的更多信息,及其完整条款。请联系Klarna客户服务,获取与付款有关的信息。

 

  1. Return Policy, Exchanges and Returns

   退货规定换货与退货

 

All products ordered on Arifrey.com can be returned within 14days.

登录Arifrey.com网站下单订购的所有产品,均可在14天内退货。

 

You have the right to, for example, open the package and try the item you bought and if you are not satisfied with your purchase, you have 14 days from the day you received the item.

您有权,例如打开包裹,并试用所购产品。同时,若对购买的产品不满意,您可在收到产品之日起14天内退货。

 

The product must be unused and still in the same new condition as when it was received. The product should be in its original packaging, with intact protective stickers and labels. The plastic covers on the front, back and the crown must not be removed. Seals shall not be removed and shall remain on the product.

产品必须未经使用,并仍处于与收到时相同的全新状态;使用的是出厂包装,保护贴纸与标签完好;前、后与顶部塑料包装必须未被移除;产品密封标记必须未被移除,保留完好。

 

  1. Guarantee

   质保

 

Arifrey offers 2 years warranty on all products from the date of purchase. The warranty covers manufacturing defects on the watch itself (clockwork, case, glass).

艾瑞弗雷(Arifrey)AB公司针对所有产品,提供自购买日期起,2年质保。手表本身(发条装置、外壳与玻璃)的加工缺陷,均在质保范围内。

 

Parts other than the aforementioned are not covered by this warranty.

上述以外的部件,不享受质保服务。

 

The warranty does not cover::

不享受质保服务的有:

 

  • The service life of the battery.

电池使用寿命;

 

  • Failure or damage caused by water, weather or fire. (contact with water should be avoided)

因进水、气候或失火,引起的功能失效或受损;(应避免沾水)

 

  • Failure or damage due to negligence or improper use.

因疏忽或不当使用,导致的功能失效或受损;

 

  • Failure or damage caused by an unauthorised person or representative.

因未经授权人士或代表,引起的功能失效或受损;

 

  • External changes due to normal use of the product, such as scratches in glass, scratches in metal, scratches and staining of Watch bands, etc.

因正常使用而导致的产品外观改变,如玻璃划伤、金属刮伤、表带刮伤与染色等。

 

Meaning of water resistance 3ATM. A watch with this level of water resistance can withstand accidental splashing, do not wear the watch when showering, bathing, snorkelling or diving. (Contact with water should be avoided)

Always save the receipt to prove your purchase!

防水3ATM含义。达到该防水等级的手表,可承受意外溅水。不要在淋浴、沐浴、浮潜或潜水时,佩戴手表。(应避免沾水)。

 

  1. Collections

   产品系列

 

Arifrey AB reserves the right to any changes in the product collections and has the right to remove goods from the product range before a purchase has gone through. We reserve ourselves for any final sale of goods in the range.

Arifrey AB reserves the right to any typographical errors in texts on this website. We also give no guarantee that all images accurately reflect the real appearance of the products. Arifrey AB reserves the right to adjust prices and any price errors.

艾瑞弗雷(Arifrey)AB公司,有权对产品系列做出任何变更,有权在购买完成前,将产品从产品类别中移除。本公司对于产品类别中任何商品的出售,享有最终决定权。艾瑞弗雷(Arifrey)AB公司网站文本,可以出现任何排版错误。此外,本公司不保证提供的所有图片,均准确反映了产品的真实外观。艾瑞弗雷(Arifrey)AB公司,有权对产品价格做出调整,并对任何价格错误做出修正。

 

  1. Dispute

   争议

 

Complaints or comments regarding Arifrey’s services or products should be notified to the Arifrey’s customer service via e-mail alternatively telephone (weekdays: 08-17). If you are not satisfied with our handling of your case, please contact your local consumer counselor or the general complaints board (EVENTSN), www.arn.se or Box 174, 101 23 Stockholm. We always follow ARN’s recommendations. You can also use the online complaint platform available on the European Commission’s website: http://ec.europa.eu/odr.

消费者应使用电子邮件或电话方式(工作日:8点-17点),向艾瑞弗雷(Arifrey)AB公司客服,提出与其服务或产品有关的投诉或意见。若对本公司针对您投诉或意见做出的处理不满意,请联系所在地消费者顾问或瑞典投诉理事会(ENENTSN),登录网站www.arn.se或来函至Box 174, 101 23 Stockholm。本公司将始终按照瑞典消费者争议国家委员会(ARN)的建议,处理投诉或意见。此外,您也可以登录欧洲委员会网站http://ec.europa.eu/odr,使用其在线投诉系统投诉。

 

We do not undertake to participate in ADR procedures, but will take a final position on this issue in the event of a dispute.

本公司不承诺参与危险品公路运输欧洲协议流程,但会在争议发生时,最终确定是否参与该流程。

 

  1. Force majeure

   不可抗力

 

In the event of war, warlike event, civil war, revolution, rebellion, government action, strike, lockout, blockade, natural disaster or similar event, technical problems, failure of electricity/telecommunications/data connections or other communications, and failure or delay in service of subcontractors due to circumstances specified herein, arifrey will be able to apply itself to force majeure. These circumstances shall constitute a basis for exemption from damages and other penalties. If this happens, we will try to inform the customer accordingly. In the event of a dispute, we naturally follow the decision of the General Board of complaints.

若爆发战争、战争风险事件、内战、革命、起义、政府行动、罢工、停工、封锁、自然灾害或类似事件、技术问题、电子/通讯/数据连接或其他通讯故障,以及因前述特定条件而导致的分包方无法提供服务或服务延误的不可抗力事件,艾瑞弗雷(Arifrey)AB公司将尽力做出应对。以上条件构成了该公司免于承担损害赔偿,及其他处罚的基础。若出现不可抗力事件,本公司将尽力对客户做出相应通知。若产生争议,本公司将理所应当地按照投诉理事会的决定,解决争议。