Returns & Exchanges

All products purchased at: Arifrey.com can be returned within 14 days with free return. Number of days for right to return can in some cases be extended to more than 14 days if we have agreed on it before the purchase.

You have the right, for example, to open the packaging and try the product that you purchased and if you are not satisfied with your purchase, you have 14 days to return it from the day you received the product, in other words from the date a notification has been sent that the package is available at your delivery point or the day you received the item in the mailbox.

The product must be unused and still in the same new condition as when it was received. The product should be in its original packaging, with intact protective stickers and labels. The plastic covers on the front, back and the crown must not be removed. Seals shall not be removed and shall remain on the product.

How do I return?

If you want to return your item, please do so by contacting us at contact@arifrey.com so, we send you a return waybill on mail. Then return the unused product just as usual in its original packaging. Do not use the original packaging as an outer packaging, as this will destroy it. For external packaging, you can use the same packaging as the product was originally packaged in.

How do I make a exchange?

If you want to make a exchange, please contact us at contact@arifrey.com we will send you a return waybill on e-mail, also let you know which product you want to exchange to and we will reserve that product for you. Then return the unused product just as usual in its original packaging. Do not use the original packaging as an outer packaging, as this will destroy it. For external packaging, you can use the same packaging as the product was originally packaged in. As soon as we have received back and approved your returned product, we will send you the product you wanted to switch to.